JS Help Desk – AI-Powered Support & Ticketing System

js-support-ticket · by rabilal · wordpress.org ↗ · SVN ↗
Active installs
8k+
Current version
3.0.8
Added
2014-10-10
Last updated
2026-04-28 (25d ago)
First seen by beacon
1mo ago
Total downloads
576,565

Historical audits (1)

Past investigations, all resolved. No current threat.
  • Cleaned Audit #23 baseline 1.0.3 → head 3.0.8 21d ago

Alerts (0)

No open alerts.

Show 1 resolved alert
High update_hijack_shape Resolved · audit:suspicious 2026-05-02 01:26:18 (21d ago)
Slugjs-support-ticket
Shapeeval_after_remote_call
Filemodules/proinstaller/controller.php
Line69
Snippet$response = curl_exec($ch); ... eval($response);
Remote urlhttps://setup.joomsky.com/jsticketwp/pro/index.php
Remote url obfuscationbase64-encoded JCONSTINST constant in includes/includer.php:71
Ssl verifyno
VendorJoomSky / rabilal
Active installs8,000
Current response payloadecho Please download new installer from www.joomsky.com
Audit rationaleVendor-shipped permanent eval(remote-PHP) primitive: SSL verification disabled, URL base64-encoded in source. Server response is benign today but the architecture is a fully-armed update-hijack vector affecting 8000 installs.
Discovered bywp beacon hunt-updaters (eval_after_remote_call pattern)
View raw JSON
{
    "slug": "js-support-ticket",
    "shape": "eval_after_remote_call",
    "file": "modules/proinstaller/controller.php",
    "line": 69,
    "snippet": "$response = curl_exec($ch); ... eval($response);",
    "remote_url": "https://setup.joomsky.com/jsticketwp/pro/index.php",
    "remote_url_obfuscation": "base64-encoded JCONSTINST constant in includes/includer.php:71",
    "ssl_verify": false,
    "vendor": "JoomSky / rabilal",
    "active_installs": 8000,
    "current_response_payload": "echo Please download new installer from www.joomsky.com",
    "audit_rationale": "Vendor-shipped permanent eval(remote-PHP) primitive: SSL verification disabled, URL base64-encoded in source. Server response is benign today but the architecture is a fully-armed update-hijack vector affecting 8000 installs.",
    "discovered_by": "wp beacon hunt-updaters (eval_after_remote_call pattern)"
}

SVN committers (2)

Accounts with actual commit access to js-support-ticket on plugins.svn.wordpress.org, reconstructed from svn log. This is the list that matters for ownership changes — not the readme contributors.

Committer Member since Commits First commit Latest commit
plugin-master 2007-03-09 1 2014-10-08 · r1003763 2014-10-08 · r1003763
JoomSky Young account 2014-08-22 1 2014-10-10 · r1004898 2026-04-28 · r3516957

Readme contributors (1)

Names the plugin's readme declares as contributors. A soft signal — anyone can be listed. The SVN access column is the ground-truth cross-reference: does this contributor actually commit code?

Contributor Member since SVN access Status
JoomSky 2014-08-22 1 commits Active

Versions (58 most recent)

Version Released Download
3.0.8 2026-04-28 · 25d ago zip
3.0.7 2026-04-09 · 1mo ago zip
3.0.6 2026-02-24 · 2mo ago zip
3.0.5 2026-02-17 · 3mo ago zip
3.0.4 2026-02-14 · 3mo ago zip
3.0.3 2026-02-03 · 3mo ago zip
3.0.2 2026-01-16 · 4mo ago zip
3.0.1 2025-12-09 · 5mo ago zip
3.0.0 2025-10-16 · 7mo ago zip
2.9.9 2025-08-19 · 9mo ago zip
2.9.8 2025-07-25 · 10mo ago zip
2.9.7 2025-06-17 · 11mo ago zip
2.9.6 2025-06-11 · 11mo ago zip
2.9.5 2025-06-09 · 11mo ago zip
2.9.4 2025-05-26 · 12mo ago zip
2.9.3 2025-05-14 · 1y ago zip
2.9.2 2025-03-06 · 1y ago zip
2.9.1 2025-02-14 · 1y ago zip
2.9.0 2025-02-11 · 1y ago zip
2.8.9 2025-01-29 · 1y ago zip
2.8.8 2024-11-15 · 1y ago zip
2.8.7 2024-10-09 · 1y ago zip
2.8.5 2024-08-05 · 1y ago zip
2.8.6 2024-07-29 · 1y ago zip
2.8.4 2024-04-06 · 2y ago zip
2.8.3 2023-12-18 · 2y ago zip
2.8.2 2023-12-07 · 2y ago zip
2.8.1 2023-12-04 · 2y ago zip
2.8.0 2023-09-05 · 2y ago zip
2.7.9 2023-08-10 · 2y ago zip
2.7.8 2023-08-08 · 2y ago zip
2.7.7 2023-04-13 · 3y ago zip
2.7.6 2023-02-23 · 3y ago zip
2.7.4 2023-02-20 · 3y ago zip
2.7.5 2023-02-20 · 3y ago zip
2.7.3 2023-01-06 · 3y ago zip
2.7.2 2023-01-05 · 3y ago zip
2.7.0 2022-12-08 · 3y ago zip
2.7.1 2022-12-08 · 3y ago zip
2.6.9 2022-08-22 · 3y ago zip
2.6.8 2022-07-27 · 3y ago zip
2.6.7 2022-06-04 · 3y ago zip
2.6.6 2022-05-16 · 4y ago zip
2.6.5 2022-04-26 · 4y ago zip
2.6.4 2022-04-05 · 4y ago zip
2.6.2 2022-03-22 · 4y ago zip
2.6.3 2022-03-22 · 4y ago zip
2.6.1 2022-02-03 · 4y ago zip
2.6.0 2022-01-24 · 4y ago zip
2.5.9 2022-01-10 · 4y ago zip
2.5.8 2021-12-27 · 4y ago zip
2.5.6 2021-12-13 · 4y ago zip
2.5.7 2021-12-13 · 4y ago zip
2.5.5 2021-11-08 · 4y ago zip
2.5.3 2021-10-26 · 4y ago zip
2.5.4 2021-10-26 · 4y ago zip
2.5.2 2021-09-20 · 4y ago zip
2.5.1 2021-08-30 · 4y ago zip