SupportCandy – Helpdesk & Customer Support Ticket System

supportcandy · by psmplugins · wordpress.org ↗ · SVN ↗

Acquired by PSM Plugins on 2025-07-14. Previously owned by supportcandy team. New committers from that team's naming convention are expected and will not fire takeover events. source ↗

Active installs: 10k+
Current version: 3.4.6
Added: 2018-08-15
Last updated: 2026-03-24 (1mo ago)
First seen by beacon: 10d ago
Total downloads: 497,910

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Show 2 resolved alerts

Critical new_committer_young_account Resolved · no_longer_matches 2026-04-24 03:57:12 (8d ago)

Slug	supportcandy
Committer	psmplugins
Display name	`PSM Plugins`
Member since	2025-05-28
First commit at	2025-07-14 06:57:39
Account age at first commit	47
Commit count	18
Active installs	10,000

View raw JSON

{
    "slug": "supportcandy",
    "committer": "psmplugins",
    "display_name": "PSM Plugins",
    "member_since": "2025-05-28",
    "first_commit_at": "2025-07-14 06:57:39",
    "account_age_at_first_commit": 47,
    "commit_count": 18,
    "active_installs": 10000
}

Medium author_younger_than_plugin Resolved · no_longer_matches 2026-04-24 03:57:12 (8d ago)

Slug	supportcandy
Author slug	psmplugins
Author display name	`PSM Plugins`
Author employer	—
Author member since	2025-05-28
Earliest plugin commit	2018-08-13 17:57:06
Plugin age at author join	2,479
Author age now days	331
Prior committers	`plugin-master` `supportcandy`
Active installs	10,000

View raw JSON

{
    "slug": "supportcandy",
    "author_slug": "psmplugins",
    "author_display_name": "PSM Plugins",
    "author_employer": null,
    "author_member_since": "2025-05-28",
    "earliest_plugin_commit": "2018-08-13 17:57:06",
    "plugin_age_at_author_join": 2479,
    "author_age_now_days": 331,
    "prior_committers": [
        "plugin-master",
        "supportcandy"
    ],
    "active_installs": 10000
}

SVN committers (3)

Accounts with actual commit access to supportcandy on plugins.svn.wordpress.org, reconstructed from svn log. This is the list that matters for ownership changes — not the readme contributors.

Committer	Member since	Commits	First commit	Latest commit
SupportCandy Young account	2018-08-07	128	2018-08-15 · r1924965	2025-04-16 · r3275032
PSM Plugins Young account	2025-05-28	18	2025-07-14 · r3327323	2026-03-24 · r3489693
plugin-master	2007-03-09	1	2018-08-13 · r1924226	2018-08-13 · r1924226

Readme contributors (4)

Names the plugin's readme declares as contributors. A soft signal — anyone can be listed. The SVN access column is the ground-truth cross-reference: does this contributor actually commit code?

Contributor	Member since	SVN access	Status
SupportCandy	2018-08-07	128 commits	Active
PSM Plugins	2025-05-28	18 commits	Active
Nikhil G	2016-08-05	—	Active
Pradeep Makone	2014-02-27	—	Active

Versions (12 most recent)

Version	Released	Download
3.4.6	2026-03-24 · 1mo ago	zip
3.4.5	2026-01-28 · 3mo ago	zip
3.4.4	2025-12-24 · 4mo ago	zip
3.4.3	2025-12-03 · 5mo ago	zip
3.4.2	2025-11-21 · 5mo ago	zip
3.4.1	2025-10-08 · 6mo ago	zip
3.4.0	2025-10-08 · 6mo ago	zip
3.3.9	2025-09-24 · 7mo ago	zip
3.3.8	2025-09-19 · 7mo ago	zip
3.3.7	2025-08-29 · 8mo ago	zip
3.3.6	2025-08-13 · 8mo ago	zip
2.3.1	2022-07-21 · 3y ago	zip